How we handle information.

Controller

PEX Hong Kong Limited, Unit 2007, 20/F., Tung Che Commercial Centre, 246 Des Voeux Road West, Hong Kong.

Information you provide

If you contact us by email or through a mailto inquiry form, we may receive your name, company, contact details, shipment details and any other information you choose to include.

Purpose of processing

We use inquiry information to respond to your request, assess possible logistics, sourcing, quality control, customs, warehousing or fulfillment services, and maintain business communication with you.

Website operation

This static website is designed to be lightweight. It does not require account registration and does not submit inquiry form data to a server. External links, such as Google Maps, may be governed by the privacy policies of those third-party providers.

Retention

Business inquiries may be retained for as long as needed to respond, provide services, maintain records and comply with applicable legal or business requirements.

Sharing

Where necessary to answer an inquiry or provide services, information may be shared with relevant logistics partners, carriers, customs brokers, warehouses, suppliers or professional advisers.

Your contact

For privacy questions, contact PEX Hong Kong Limited at office@pex.hk.